Los Angeles, United States – April 2, 2019 / Rocket Plumbing California /
Los Angeles area plumber Rocket Plumbing announces the release of a new, informative video explaining what customers can expect when they turn to Rocket Plumbing to diagnose and solve their plumbing issues. Tackling plumbing installations and repairs since 2012, the company seeks to ensure that every customer is fully satisfied with their plumbing repair solutions. Rocket Plumbing’s goal is to transform one-time plumbing troubles into opportunities to create lifelong customers. The key to achieving this goal is the satisfied customer.
The team at Rocket Plumbing has identified components that customers value and expect from a qualified plumber. The recently released video details these customer expectations which include fair prices, timeliness, courtesy, the best technological solutions, and, most importantly, trustworthiness.
Brian McMahon, owner of Rocket Plumbing, understands how a customer may react during a plumbing crisis. He says, “You may be tempted to hire a company in a pinch that provides the lowest quote. We understand. Frequently, when a customer chooses a plumbing company based solely on the initially quoted price, the bill is much higher when the plumber finishes the job onsite. At that point, you feel like you are stuck because you are arm-deep in your stressful plumbing emergency!”
McMahon goes on to point out that customers need the best quality work at the most affordable price in the middle of a plumbing crisis. When the plumbing need is resolved and the bill is presented, customers will be glad they called Rocket Plumbing.
Brandon Rogers, a satisfied customer, explained how Rocket Plumbing came to the rescue in his situation. “I have never dealt with a plumber before. I was nervous and needed help figuring out what happened to our water heater. Brian came from Rocket Plumbing and totally helped us out! He helped to diagnose it quickly: There was too much sediment in the hot water tank. I had no idea they needed to be flushed once a year. And Brian gave me a tip to make the water heater last twice as long. I give them two thumbs up!”
Another customer, a lady in the Los Angeles area, discussed her experience with Rocket Plumbing. “I was a little hesitant to call a plumber being female but my leak wasn’t going to fix itself. I was very pleased when I opened the door to a warm smile. I was offered different economical options. This also made me feel secure that I wasn’t being taken advantage of and that I did have some control! Overall the experience was a good one. I now have a company I feel secure with so my anxiety about a plumber is gone.”
Rocket Plumbing California is a locally owned and operated plumbing company in Los Angeles. In business since 2012, the company is dedicated to providing a wide range of timely, professional plumbing services. These services include free plumbing evaluation, emergency service, clogged drains, water heaters, tankless water heaters, toilets, ejector sump pumps, garbage disposals, water softeners & filtration, faucets and sinks, maintenance agreements, backflow prevention, gas leak detection and repair, sewer line repair and replacement, water line repair and replacement, tree root removal, trenchless repairs, and video inspection.
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For more information about the new informational video or to inquire about the services Rocket Plumbing offers to the Los Angeles and Santa Monica area plumbing market, visit the website at https://rocketplumbingcalifornia.com or call 1 (323) 992-6477.
